Responsible Gambling
Our Commitment
PlayCroco Casino is fully committed to responsible gambling. We believe that gambling should be an enjoyable form of entertainment, not a source of distress. We actively promote safe play and provide tools to help players stay in control.
Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may be time to seek help:
- Spending more money or time gambling than intended
- Gambling to recover losses ("chasing losses")
- Neglecting work, family, or other responsibilities due to gambling
- Feeling anxious, irritable, or distressed when not gambling
- Borrowing money or selling possessions to fund gambling
- Hiding gambling behaviour from friends or family
Tools Available to You
PlayCroco provides the following responsible gambling tools accessible from your account settings:
- Deposit Limits: Set daily, weekly, or monthly deposit caps
- Loss Limits: Restrict how much you can lose in a given period
- Session Time Limits: Limit how long you play in a single session
- Reality Checks: Receive regular reminders of time and money spent
- Cooling-Off Period: Temporarily suspend your account for 24 hours, 7 days, or 30 days
- Self-Exclusion: Permanently or indefinitely exclude yourself from all PlayCroco services
Support Resources
If you need help, the following free resources are available 24/7 in Australia:
- National Gambling Helpline: 1800 858 858 (free call, 24/7)
- Gambling Help Online
- Gambling Therapy
- BeGambleAware
Underage Gambling Prevention
PlayCroco prohibits anyone under 18 years of age from registering or playing. We perform age verification checks and encourage parents to use parental control software to prevent minors from accessing gambling sites.