Privacy Policy

Introduction

This Privacy Policy explains how PlayCroco Casino ("we", "our", "us") collects, uses, and safeguards your personal information when you use our website and services. We are committed to protecting your privacy and complying with applicable Australian privacy laws.

Information We Collect

We collect information you provide directly, including your name, email address, date of birth, postal address, and payment details when you register an account or make a transaction. We also automatically collect technical data such as your IP address, browser type, device identifiers, and browsing behaviour on our site.

How We Use Your Information

Your personal information is used to provide and improve our casino services, process deposits and withdrawals, verify your identity and age, send promotional communications (with your consent), provide customer support, comply with legal and regulatory obligations, and detect and prevent fraud or problem gambling behaviour.

Cookies

We use cookies and similar tracking technologies to enhance your experience, analyse site traffic, and deliver personalised content. You can control cookie preferences through your browser settings. Disabling cookies may affect some functionality of our site.

Data Sharing

We do not sell your personal data. We may share information with payment processors, identity verification services, regulatory authorities where required by law, and trusted third-party service providers who assist in operating our platform under strict confidentiality agreements.

Data Retention

We retain your personal data for as long as your account is active or as required by law. When data is no longer needed, it is securely deleted or anonymised.

Your Rights

You have the right to access, correct, or request deletion of your personal data. You may also object to or restrict certain processing. To exercise these rights, contact us at privacy@playcroco.com.

Contact

For privacy-related inquiries, please contact our Data Protection team via our Contact page or by email.